WE ARE HIRING

VACANCY – FULL TIME CREDIT / MEMBER SERVICES OFFICER

Kilcock Credit Union is a community-focused financial services provider. Our members are our key stakeholders and everything we do is centred around providing them with excellent service, competitive financial products, and developing long term relationships. As we continue on our growth trajectory a vacancy has now arisen for a Credit & Member Services Officer.

Reporting to the Senior Credit Officer and Assistant Operations Manager, the successful candidate will be responsible for a combination of credit and teller duties, to include:

• Processing share withdrawals and lodgements, loan repayments and disbursements, including processing card payments
• Accurately and diligently reconciling/balancing of cash
• Opening new member accounts, including collating and filing all relevant documentation
• Upkeeping relevant member data in soft and hard copy formats as required to ensure KCU remains compliant with anti-money laundering and data protection requirements
• Handling member queries
• Assisting with processing LPLS & DBI claims
• Assisting with ongoing internal project work as required
• Handling loan applications/enquiries
• Carrying out loan application assessments
• Collating loan application data and documentation

The successful candidate should be able demonstrate:

• they have a polite and professional manner;
• they are a good team player, but can also use their initiative;
• they possess excellent organisational, communication and inter-personal skills;
• they have an ability meet deadlines.

Prior experience of personal and/or mortgage lending and experience in a frontline role in a financial institution would be advantageous, but is not essential. You will receive appropriate training to assist you in your role.

The role will be subject to the satisfactory completion of a 6-month probationary period. Pay will be competitive and commensurate with the nature of the role and your experience. A contributory pension scheme will be made available. The position is full-time covering Tuesday, Wednesday, Thursday, Friday and Saturday (half-day). A QFA/APA qualification, or working towards that qualification, will be required, with training and support being provided for those working towards the qualification. Successful candidates will have opportunities for career development.

To apply, please email your CV with a covering letter to lcuneen@kilcu.ie or send your CV in the post with your covering letter, and mail it to, or drop it into our offices at,  The Square, Kilcock, Co. Kildare, W23 Y016, marked private and confidential for the attention of the Finance & Operations Manager. Closing date: Wednesday 29^th October 2025.

Kilcock Credit Union is an equal opportunities employer and is regulated by the Central Bank of Ireland. Canvassing will disqualify.